Can I change campaign names?
We do not recommend this. The system uses campaign names to create the pixels. If the campaign name changes after a pixel starts firing, you won't see the pixel's impressions on your dashboard.
If you absolutely must change a campaign name, it's best to create a new campaign instead + send the publisher a new pixel, or only change upcoming campaigns where the publisher hasn't gotten the pixel yet.
Can Podscribe measure and report simulcast buys?
Yes!
Does Podscribe require exact drop dates?
No. Week of is typically fine.
If campaign dates change, do I need to let Podscribe know?
No. You can just update the campaign date on your Google sheet or dashboard without letting us know. Attribution will automatically re-compute. If the drop date changes only a few days, you likely won’t need to change anything at all, since our system matches the correct episode by aircheck.
Does Podscribe have a real-time dashboard?
Yes.
Campaigns I've added to my GSheet haven't loaded on my dashboard yet. Can you pull them in?
No need - you can pull it in by clicking the refresh button on your campaigns tab:
How does Podscribe capture aircheck placements?
- for all shows with active campaigns, download the audio for each episode published during the campaign date range.
- transcribe the audio of the episode’s snapshot.
- label all ads in the transcript.
How does this work with DAI?
Podscribe takes multiple “snapshots” of audio files, storing them for analysis. Since ads may change in different versions, we may find certain ads in one snapshot but not another.
What if Podscribe missed my aircheck?
There are a few things to check:
- Was the episode transcribed? If not, do you have a campaign for this show? If yes, message Podscribe support@podscribe.com for assistance.
- Was the ad in the transcript of the episode if you Cmd-F for the advertise name? If yes, but unlabeled, you can label it yourself [DEMO vid] or message the Podscribe team for support.
- If the ad was not in the episode’s transcript but you believe as in a later version, you can have Podscribe refetch & re-analyze the episode audio with the refresh button on the episode page. Then the episode will show multiple versions:
How can I customize a brand’s competitor list?
Any brands listed as a “Competitor” will trigger the “Competitor” flag if they are found in the same episode as the brand:
To update competitors:
- Go to the brand’s page by searching it in the header
- Click the pencil for
Edit Advertiser
- Add competitors and click
Save
Why are there impressions but no airchecks?
Sometimes DAI campaigns insert ads into older episodes. It'd be financially untenable if we had to transcribe every old episode that an ad was inserted in, so instead we just transcribe present episodes.
What if a campaign pulls in an ad from the wrong episode?
You can remove it by clicking on the campaign, heading to the Ads tab, clicking the three dots, then clicking “Unmatch ep. from this campaign.”
Un-match the wrong ad? You can re-add it from the same menu:
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